Contract Type: PermanentWorkplace: Hybrid – 2 days in office per weekHours: 35 hours per weekReports to: Marketing Director This role reports to the Director, Marketing – OC EMEA, with a dotted line to B2B lead, and sits within a wider pan-EMEA Marketing team which reports to the SVP, EMEA and APAC. As regional marketing lead for Ireland, the Senior Marketing Manager executes the marketing strategy for Consumer and B2B. You’ll be responsible for developing and executing marketing strategies and plans across Ireland aligned to business goals. You’ll be working cross-functionally with the Product, D2C, and GTM teams, engaging with key stakeholders within our sales channel network, customers, and third-party agencies. Crucial to the success of this role will be to understand...
Job Title: Customer Service Operations Manager Contract: PermanentWorkplace: Hybrid – 2 days in office per week Hours: 37.5Reports to: Director, Customer Service This role leads the operational delivery of customer service for the One4All business, managing in-house and outsourced teams across Ireland, El Salvador, and Greece. It ensures high-quality, compliant support across all channels, while driving efficiency, continuous improvement, and customer satisfaction. Working closely with internal and global teams, the role plays a key part in BHN’s growth and customer experience strategy.
Job Title: Customer Service Specialist IIContract: PermanentWorkplace: Hybrid – 2 days in office per week Hours: 37.5Reports to: Director, Customer Service The Customer Service Department is responsible for providing first and second line customer support for our products and services via telephone, email, chat, and social media. This is delivered using a blended approach from both our offices across Europe or indirectly using outsourced partners. We work closely with internal account teams, product and technology, finance, legal & compliance, external partners, and the Global Customer Team in the US. Our Customer Service teams support our continued European expansion based in our offices at Apsley, Swords, Cologne, and Amsterdam. We aim to provide high levels of customer...
Contract: PermanentWorkplace: Hybrid – 2 days in Swords OfficeHours: 37.5Reports to: Sr. Director, Operations We are seeking an experienced Regulatory Compliance Director, to act as the single point of contact for all regulatory and AML/CTF requirements for GVS Prepaid Europe (GVSPE), working closely with the Blackhawk EMEA Legal & Compliance team. This is a senior leadership role, holding PCF‑12 (Head of Compliance) and PCF‑52 (Head of AML & CTF) under the Central Bank of Ireland Fitness & Probity regime. You will serve as a trusted advisor to the Board and Senior Management, providing clear, pragmatic guidance on regulatory and legislative change and its impact on the business. The role is responsible for designing, embedding, and driving an effective compliance framework...