Job Title: Customer Service Operations Manager Contract: PermanentWorkplace: Hybrid – 2 days in office per week Hours: 37.5Reports to: Director, Customer Service This role leads the operational delivery of customer service for the One4All business, managing in-house and outsourced teams across Ireland, El Salvador, and Greece. It ensures high-quality, compliant support across all channels, while driving efficiency, continuous improvement, and customer satisfaction. Working closely with internal and global teams, the role plays a key part in BHN’s growth and customer experience strategy.
Job Title: Corporate Inside Sales RepresentativeContract: PermanentWorkplace: Hybrid – 2 days in office per week Hours: 37.5Reports to: Manager, Sales Development We are looking for an enthusiastic Corporate Inside Sales Representative to contribute to generating sales for our company. They will be allocated an account base across the SME sector and will be responsible for managing and developing these accounts selling the One4all Corporate suite of products. The individual will show initiative and be proactive in securing new logo business for the company. They will be a team player and work collaboratively to achieve their individual and company targets.
Job Title: Customer Service Specialist IIContract: PermanentWorkplace: Hybrid – 2 days in office per week Hours: 37.5Reports to: Director, Customer Service The Customer Service Department is responsible for providing first and second line customer support for our products and services via telephone, email, chat, and social media. This is delivered using a blended approach from both our offices across Europe or indirectly using outsourced partners. We work closely with internal account teams, product and technology, finance, legal & compliance, external partners, and the Global Customer Team in the US. Our Customer Service teams support our continued European expansion based in our offices at Apsley, Swords, Cologne, and Amsterdam. We aim to provide high levels of customer...
Contract: PermanentWorkplace: Hybrid – 2 days in Swords OfficeHours: 37.5Reports to: Sr. Director, Operations We are seeking an experienced Regulatory Compliance Director, to act as the single point of contact for all regulatory and AML/CTF requirements for GVS Prepaid Europe (GVSPE), working closely with the Blackhawk EMEA Legal & Compliance team. This is a senior leadership role, holding PCF‑12 (Head of Compliance) and PCF‑52 (Head of AML & CTF) under the Central Bank of Ireland Fitness & Probity regime. You will serve as a trusted advisor to the Board and Senior Management, providing clear, pragmatic guidance on regulatory and legislative change and its impact on the business. The role is responsible for designing, embedding, and driving an effective compliance framework...