At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike.

Learn more at BHN.com

Contract Type: Permanent

Workplace: Hybrid – 2 days in office per week in Hemel Hempstead Office

Hours: 35 per week

Reports to: Sr. Director, Business Development

We are seeking a Sales Development Representative (SDR) to join our dynamic team and play a pivotal role in driving pipeline growth across the EMEA region. As the first point of contact for prospective customers, you will create impactful first impressions, identify business needs, and qualify opportunities to ensure a smooth handoff to our Account Executives and Business Development team.

• Identify and engage target accounts across EMEA through proactive research and outreach.
• Execute outbound prospecting activities (calls, emails, social), leveraging internal resources and third-party partners to generate interest and book meetings.
• Respond promptly to inbound leads, qualifying fit, urgency, and buying intent.
• Route qualified, sales-ready leads to the appropriate sales resource with full context.
• Support sales teams with prospect research, account preparation, and follow-up activities.
• Maintain accurate CRM records and collaborate with Marketing and Sales to optimise messaging and conversion.

• Strong communication and interpersonal skills.
• Self-motivated with a proactive approach to prospecting.
• Ability to manage multiple priorities in a fast-paced environment.
• Familiarity with CRM tools and sales engagement platforms.
• Previous experience in sales development or lead generation; knowledge of prepaid solutions or incentives is a plus.

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results.  Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

• Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave.
• Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
• Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.
• Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health.
• Recognition: Participate in Flyers, our leading recognition program with financial rewards.

Candidate Journey at BHN

• Stage 1: Shortlisting of suitable candidates
• Stage 2: Screening Call
• Stage 3: Interview(s) with Hiring Manager(s)
• Stage 4: Feedback/Hired

Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!