Blackhawk Network

Account Manager II

ID
2025-24361
Category
Customer Service
Position Type
Full Time
Location : Location
NL-Amsterdam

About Blackhawk Network:

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints.

 

Learn more at BHN.com.

Overview:

Job Title: Account Manager II

Contract: 7 Months, Opportunity for Indefinite Term

Workplace: Hybrid – 3 days in office per week in office in Amsterdam, near Museumplein

Hours: 40

Reports to: Director, Partner Sales

 

We’re building a dynamic new team to partner with the largest Dutch and international grocery retailers. As Account Manager, you’ll work alongside a senior colleague to strengthen relationships with key players in the grocery sector and take ownership of other strategic accounts in this market.

 

Language requirement: Fluency in Dutch is essential.

Responsibilities:

  • Forecasting & P&L: Support the senior account manager in forecasting and managing the Dutch market P&L to meet targets.
  • Operational Excellence: Handle store uploads, stock management, technical escalations, and fraud cases.
  • Growth Strategy: Develop and execute long-term growth plans for the Dutch market with annual performance tracking.
  • Stakeholder Engagement: Build and maintain strong internal and external relationships through key meetings and reviews.
  • Channel Expansion: Identify and develop new distribution channels to grow regional presence.
  • Market & Strategy Execution: Monitor market trends and ensure successful delivery of strategic initiatives.

Qualifications:

  • Multilingual: Native Dutch speaker with additional languages (Spanish, Italian, French preferred); open to travel.
  • Commercial Experience: Background in highly commercial settings, ideally in retail or gift cards.
  • Relationship Builder: Strong interpersonal skills with a talent for quickly gaining trust and forming new connections.
  • Analytical & Commercial Acumen: Skilled in analysis, commercial strategy, and delivering impactful presentations.
  • Executive Credibility: Proven ability to engage and influence senior stakeholders across departments.
  • Proactive & Tech-Savvy: Positive, innovative problem-solver with multitasking abilities; proficient in Excel and experience with Power BI (preferred). 

Benefits:

  • Annual Leave: 25 annual leave days per annum plus 8% holiday allowance- payable in May, hawk appreciation days and volunteer time to give back, plus a day off for your birthday.
  • Pension: The Netherlands pension contribution level is 3.2% for each the employee and employer.
  • Flexible working: Hybrid working (2-3 days in the office) our office in the centre of Amsterdam, near Museumplein.
  • Compensation travel expenses: reimbursement for what an employee has spent if with public transport. If an employee travels by bike, scooter or car, they receive 0,23 cent per km incentive
  • Team Activities: Multiple Team Building events throughout the year, office group activities and biweekly lunches, daily fruit and snacks also available at the office
  • Wellbeing Platform: Virtual fitness classes, Wellbeing e-learning & Mental Health resources
  • Recognition: Participate in Flyers, our leading recognition program with financial rewards.
  • Bicycle scheme: Lease bicycle plan

 

Candidate Journey at BHN

 

  • Stage 1: Shortlisting of suitable candidates
  • Stage 2: Screening Call
  • Stage 3: Interview(s) with Hiring Manager(s)
  • Stage 4: Feedback/Hired

 

Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!

 

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